FOR ORDERS FROM OUTSIDE THE UK: (Unless you selected tracked shipping) Your order will be shipped using Royal Mail international standard service. This service aims to deliver in 5-7 working days but can often take longer. Please expect some delays over the holidays. A Couple Of Mugs is pleased to share our unique 'Types of dinosaurs' design mug, because dinosaurs are obviously amazing.
All of our mugs come in a 'A Couple Of Mugs' branded presentation box which makes them look super smart and great for gifting.
All of our mugs are designed by us, we take care and pay close attention throughout the entire process, from design to print to pressing. If you have any questions please don't hesitate to get in touch, we'd love to hear from you.
We'll never send you anything we wouldn't drink out of ourselves and we promise that it'll do an amazing job of holding all of your most tasty of liquids.
We use top quality components to make our products so our mugs will withstand some pretty tough beatings. To guarantee the print looks its best for the longest possible time we recommend hand washing.
Your items will be thoughtfully packaged and in the post within a 2 days. We ship items using Royal Mail, for domestic orders we always ship First Class. For International orders we use the International Standard service.
If you like our dinosaur mug check out our other mugs by checking out this link
For all other items follow this link.
Ellie and Beth
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, I, Ellie Brooks, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com Alternately, you may mail me at:
Ellie Brooks, 264 Clarendon Park Road, Leicester, LE2 3AG
We are currently happily accepting wholesale orders and would be pleased to hear from any stockist interested in holding A Couple Of Mugs products.
We are happy to take your custom orders and would love to hear from you. Drop us a message.
All of our mugs come in a 'A Couple Of Mugs' branded presentation box which makes them look super smart and great for gifting. We can also include a hand written card, just leave us a note when placing your order.
Nov 23, 2018
Fab mug! Arrive promptly and well packaged. Its a good size and the design on it is printed at high quality. It'll be a Chrismas gift, but I'm tempted to keep it for my self! :)
Sep 22, 2018
Bought this for a friend, and she absolutely loved it! So cute!
Aug 10, 2018
Amazing seller! I got my order on time, well packaged and presented. Excellent communication from the seller, would definitely recommend to anyone Just fab xxxxx
Jun 23, 2018
Lovely high quality mug. Very happy!